Have you ever felt like you’ve done everything right—built the product, set up the marketing, started selling—only to realize you’re not getting the results you expected? If you’ve been there, you know how frustrating it can be. The truth is, no matter how hard you work or how well you execute, if you make a mistake at the very beginning, all your subsequent efforts can end up being meaningless.
Let’s talk about why that happens and how to avoid it by starting with the right foundation.
The Domino Effect of an Input Error
Let’s imagine you’re setting out on a road trip. You plan the whole thing—pack your bags, stock up on snacks, and even load up your GPS. But if you enter the wrong destination at the beginning, it doesn’t matter how fast or efficiently you drive—you’re heading in the wrong direction. The same principle applies to business. If you make a mistake with your initial input—like misidentifying your market, misunderstanding your customers, or launching a product that nobody really wants—all your efforts to scale, market, and sell that product will be in vain.
An error at the input creates a domino effect. Every decision you make afterward—no matter how well thought out—is based on that initial error, and the further you go, the harder it becomes to fix it.
Why It’s Important to Start with Research
Get to Know Your Market One of the biggest mistakes entrepreneurs make is jumping into action without truly understanding their market. It’s tempting to dive right into product development or launch without doing the hard work of researching who your customers are and what they need. But this is exactly where many businesses go wrong. You can’t solve a problem for a customer if you don’t fully understand the problem in the first place.
Start by researching the landscape:
- Who are your target customers?
- What are their pain points?
- What products or solutions are they currently using, and why aren’t they fully satisfied?
- Are there competitors already serving this market, and if so, how can you differentiate yourself?
Find Your Product-Market Fit Finding product-market fit means aligning your product with a clear market need. Too many businesses create products based on what they think people want, rather than what people actually want. You need to communicate with potential customers early on, get feedback, and ensure that your product solves a real problem for them.
Think of product-market fit as the foundation of your business. Without it, everything you build on top—marketing campaigns, sales strategies, growth initiatives—will collapse under the weight of unmet customer needs.
The Practical Steps to Avoiding the Input Error
1. Start with Conversations, Not Assumptions Before you develop your product or service, get out there and talk to people. Find out what they struggle with, what they want, and how they feel about the current solutions in the market. This doesn’t need to be formal or complex. Sometimes the best insights come from casual conversations or one-on-one interviews with potential customers.
Example: If you’re launching an app for freelancers to manage their time, talk to freelancers first! What tools are they already using? What frustrates them? What features would make their life easier? You might find that the feature you thought was a “must-have” isn’t important at all—and that something else you hadn’t considered is a game-changer for them.
2. Conduct Market Research This doesn’t have to mean hiring an expensive market research firm. You can do it yourself by leveraging free or affordable tools. Look at industry reports, survey potential customers, and explore online communities where your target audience hangs out (like Reddit, Quora, or LinkedIn groups). This research can help you understand market trends, validate your ideas, and identify any gaps in your product or service.
Example: If you’re thinking of launching a new line of eco-friendly fitness gear, start by looking at the trends in sustainable products and fitness markets. Are there growing concerns about the environmental impact of existing products? Are customers willing to pay more for sustainable alternatives?
3. Validate Your Idea with a Minimum Viable Product (MVP) The MVP approach is all about creating a simple version of your product to test with real customers before you invest too much time and money into it. An MVP allows you to validate your idea, gather feedback, and make improvements without committing to a full-scale launch.
Example: If you’re building an online course, don’t spend months developing a full curriculum right away. Create a short, basic version of the course and offer it to a small group of customers at a lower price. Ask for feedback on what worked, what didn’t, and what they would like to see more of. Use that feedback to refine your course before going big.
4. Be Willing to Pivot One of the hardest things for entrepreneurs to do is to pivot when they realize something isn’t working. We get attached to our ideas, our products, and the plans we’ve laid out. But the reality is that sometimes, after doing the research or talking to customers, you’ll find that your initial assumptions were wrong.
Don’t be afraid to change direction. Whether it’s adjusting your product features, targeting a different customer segment, or even rethinking your entire business model, being flexible can save you from pouring resources into a sinking ship.
The Benefits of Starting Right
Save Time and Money The earlier you catch mistakes, the less they’ll cost you. By doing your research and validating your ideas upfront, you can avoid the wasted time and resources that come from launching a product that doesn’t resonate with your audience.
Build Stronger Customer Relationships When you start by listening to your customers, they feel valued and heard. This builds trust and loyalty early on, which can translate into repeat business, referrals, and positive word of mouth.
Set a Strong Foundation for Growth When your initial assumptions are correct and your product-market fit is clear, you can scale confidently. Every action you take—whether it’s expanding your product line, investing in marketing, or hiring more staff—will be based on a strong foundation, making your business far more likely to succeed.
The Importance of a Strong Start
It’s easy to get excited about launching a new business or product and jump right into action, but without laying the right foundation, you’re setting yourself up for failure. An error at the input—the early stages of your business planning—can render all your future efforts meaningless.
By taking the time to understand your market, communicate with customers, and validate your ideas, you can avoid the common pitfalls that derail so many entrepreneurs. Start with research, embrace feedback, and be willing to adjust your course if needed. When you do, you’ll build a business that not only survives but thrives.
So, before you dive in, make sure you’re asking the right questions: Who is my customer? What problem am I solving? And have I validated my solution? Your future self—and your business—will thank you.